We are 1ENGAGE

1ENGAGE is a pioneering MarTech (Marketing Technology) company that delivers impactful customer engagement via its CPaaS (Communication Platform as a Service) Platform, seamlessly integrating advanced Digital Marketing and AI solutions. Recognized as an expert and official WhatsApp Business Solution Provider, our platform ensures comprehensive multi-channel reach, including SMS, Email, and RCS. Since our establishment in 2021, we have driven intelligent automation and personalized communication, constantly innovating to empower businesses for a dynamic digital future.

We are part of Sinar Mas GroupWe leverage the robust foundation and strategic vision of our group to innovate at the forefront of customer engagement technology. Our commitment to excellence is reflected in every solution we deliver.

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A Strategic Asset of the DSS Digital Pillar1ENGAGE is an integral brand under PT Dian Swastatika Sentosa Tbk (DSS), sitting within the Digital Infrastructure & Technology pillar. By operating at the intersection of robust infrastructure and cutting-edge tech, we ensure that our engagement solutions are built on the most reliable and scalable foundations within the Sinar Mas ecosystem.

About DSS

Meet Our Leaders

Andrie Tjioe

Chief Executive Officer

As Chief Executive Officer, Andrie Tjioe leads 1ENGAGE with his experience in telecommunications and business strategy, driving growth, partnership, and strategic direction to deliver integrated solutions.

Steven Shih

Chief Commercial Officer

With a strong background in Ex-Accenture, ICT, Fintech, Health-tech and commercial operations, Steven Shih as CCO at 1ENGAGE, leading scalable commercial strategies across multi-channel partnerships.

Susana A.

Chief Financial Officer

As Chief Financial Officer (CFO), Susana Alatas is responsible for leading financial strategy, planning, governance to support strategic decision making and business growth.

Chandra Sitorus

Head of Sales & Partnership

As Head of Sales and Partnership at 1ENGAGE, Chandra Sitorus leads business development initiatives, strengthening strategic collaborations and driving sustainable business growth.

Nicky Haryadi

Head of Marketing

With experience in creative marketing, Nicky Haryadi leads marketing at 1ENGAGE serves as Head of Marketing, driving go-to-market strategies, creative asset development, and brand consistency to support growth.

Karen Hati

Head of Product & PMO

As Head of Product & PMO at 1ENGAGE, Karen Hati Hapuk leads product strategy and cross-team execution to ensure solutions are aligned with business needs.

Defri Ansyah

Head of TechOps & DevOps

With a technical background in platform operations and system development, Defri Ansyah serves as Head of TechOps & DevOps at 1ENGAGE, ensuring platform stability, performance, and scalability.

Awards & Certifications

Awards & Certifications

Get to Know Us Better

Our Platform

Discover our CPaaS platform and comprehensive engagement solutions that empower businesses to transform customer journeys.

Our Works

Explore in-depth case studies that showcase how our solutions have driven significant growth and delivered measurable ROI for diverse clients.

Our Blog

Stay informed with our latest articles, expert insights, and industry best practices to enhance your engagement strategies and stay ahead.

Discover Our Latest Updates and Insights

Ready to Turn Conversations into Conversions?

Scale your reach across every channel with 1ENGAGE Platform. One integration to unify your communication and turn global interactions into measurable results.