Privacy Policy
Welcome to 1ENGAGE official website, application, social media, and other media 1ENGAGE Platform. 1ENGAGE Platform is provided, managed, and controlled by PT Eka Nusantara Gemilang, a growing technology company based in Indonesia 1ENGAGE, we, or us. We are committed to protecting and respecting your privacy. We want you to understand what information we collect, use, disclose, process, manage, analyze, share, retain, delete, destroy, and protect Data that we obtain from your usage of 1ENGAGE Platform. Your usage of 1ENGAGE Platform shall constitute your consent to be bound by this Privacy Policy, including each of 1ENGAGE’s products or services terms and conditions as relevant.
1ENGAGE collects and processes Data provided by you when you access, input any information, create an account, or upload any Data to the 1ENGAGE Platform. We also collect and process Data based on your usage of the 1ENGAGE Platform and/or our products and services, including your technical and behavioral information, transactions, activities, permission granting, and communications.
1ENGAGE also collects any usage, inferred, technical, location, and media Data that you directly or indirectly share through your usage of the 1ENGAGE Platform. We may use cookies and other similar technologies to automatically collect Data, measure, and analyze your usage of the 1ENGAGE Platform.
If you choose to access or use 1ENGAGE Platform through a third-party social network account details (such as sign-in through your Google or Facebook account), you also provide us with the Data related to such account. Advertisers, measurements, merchants, and other partners may share information with us about you and the actions you have taken outside of 1ENGAGE Platform that might be of relevance to us and/or 1ENGAGE Platform. We may also collect information about you from other publicly available sources.
We use Data we collect to provide a personalized experience to you, including but not limited to allowing you to use 1ENGAGE Platform’s functionalities, promoting the 1ENGAGE Platform, and customizing suggestions and advertisements that based on our assessment might be beneficial to you. The Data we use for these purposes is automatically processed by our systems, but we are not limited to conduct our manual review of the Data. In an effort to protect your privacy, we might de-identify or aggregate Data, among others by anonymizing it so that it no longer identifies you as an individual user. We use this Data in the same way we use your Data as described in this section.
The usage of your Data includes without limitation:
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To meet requirements for products, services, and features of the 1ENGAGE Platform, support and information for internal operations, including troubleshooting, data analysis, testing, research, statistics and surveys, and to solicit your feedback to the 1ENGAGE Platform.
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To send promotional material through any media, from us or on behalf of our affiliates and/or trusted third parties.
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To improve and grow 1ENGAGE platform and lead product development.
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To measure and understand the effectiveness of advertising and other content we provide, including targeted advertising on 1ENGAGE Platform.
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To enable you to explore the features of 1ENGAGE Platform.
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To understand how you use the 1ENGAGE Platform, including on your devices.
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To infer additional information about you that enables us to provide personalized services through 1ENGAGE Platform
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To facilitate research conducted by independent researchers who meet certain criteria.
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To communicate with you, including to notify you about changes to our services.
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To enforce our terms of use and other terms and policies as relevant.
Information that 1ENGAGE collect from You will be stored for a certain period of time. We may retain your Data as long as we have a legitimate business purpose in keeping such data, or where we are subject to a legal obligation to retain the data, or in accordance with our internal storing policy. We will also retain your data for the purposes of legal defense against any claims from any party that might arise in the present or future time.
1ENGAGE may disclose your Data to relevant third parties who help us to deliver the services under 1ENGAGE Platform, including but not limited to cloud storage providers, connected third-party applications, parties which 1ENGAGE may assign to provide support in the application process or subcontract to cater your needs, and/or other parties relevant in the provision of our services to you and/or your full usage of the 1ENGAGE Platform. If required by law, 1ENGAGE will also share your Data with the law enforcement agencies or regulators based on their valid and lawful request, in the event of dispute between 1ENGAGE and you, for the purpose of protecting 1ENGAGE’s interests against misuse or unauthorized use of 1ENGAGE Platform, and with third parties pursuant to a legally binding court order, which in all disclosure we will exercise our reasonable judgment on the limitation of information disclosed as to protect your Data privacy to the extent legally permissible. In relation to these disclosures and any disclosures we deem relevant, you hereby release and discharge 1ENGAGE against any demand, claims, and/or lawsuit related to the disclosure and/or granting of access to the Data.
​1ENGAGE possesses appropriate technical and organizational measures to ensure a level of security, which is appropriate to the risk of varying likelihood and severity for the rights of our users. We maintain these technical security measures and will amend them from time to time as necessary to improve the overall security of our systems. To protect the security of your data, 1ENGAGE will perform reasonable information security efforts, keep your Data properly in accordance with the prevailing laws and regulations, and destroy your Data in the period regulated in the prevailing laws and regulations.
1ENGAGE and its vendors, merchants, and other related third parties use cookies and other similar technologies ("Cookies") to among others automatically collect information, analyze and assess your technical and behavioral activities for 1ENGAGE Platform development, improve our services, and enhance your experience while using 1ENGAGE Platform. Cookies may be able to collect information such as
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your Internet Protocol (IP) address;
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the type of browser and Operating System (OS) that you use;
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day, date and time when you are accessing 1ENGAGE Platform;
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data from click-streams that more or less function to monitor your activity when you are accessing 1ENGAGE Platform; and
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tools/feature/link you access. Cookies perform to record important information that help you in using 1ENGAGE Platform, in the event that you decided to re-visit the 1ENGAGE Platform in another day.
1ENGAGE uses Cookies for multiple purposes, such as giving you different experience whenever you visit 1ENGAGE Platform, counting the number of users in 1ENGAGE Platform, or reminding you of special events, programs, or activities that 1ENGAGE Platform may hold.
In the event that you decline the usage of Cookies, you can click the "Option" in your browser to set options not to accept Cookies. Click "Help" to find out more about how to set Cookies preference. If you choose to reject all Cookies options, you may not be able to access several functions or important features in 1ENGAGE Platform. Should this happen and you need any assistance, you can contact us through our correspondence address in the “Our Address” information.
1ENGAGE also uses “Tracking” feature to navigate users interactions on the 1ENGAGE Platform. The usage of this tracking mechanism is to give you the most relevant experience when using or accessing 1ENGAGE Platform.
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Although the Data covers all kinds of Data that 1ENGAGE may collect, this Privacy Policy is only intended for the Data collected when you are using or accessing 1ENGAGE Platform, directly or indirectly through any third-party applications, and not for information that is collected outside of 1ENGAGE Platform or via offline sources.
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In the event that you wish to recall your acceptance of the terms under this Privacy Policy that relates to 1ENGAGE’s rights to obtain, collect, use, disclose, process, manage, analyze, display, and store your Data, to the extent permitted by applicable laws in Indonesia, you can contact 1ENGAGE to inform you of your request and 1ENGAGE will, whenever practically possible and reasonable, conduct all the necessary steps relevant to your request within a reasonable period of time. You understand that your request may limit your access to the features on 1ENGAGE Platform.
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1ENGAGE may provide links to other websites or applications outside 1ENGAGE Platform. In the event that you decide to use such link, it advisable for you to read and understand the mentioned third party 'privacy policy'. 1ENGAGE is not responsible for any Data that you share to any third party based on the reference links that 1ENGAGE may provide, and you hereby release and discharge 1ENGAGE of any liability arising from any misuse of your Data shared through the third-party websites or applications.
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1ENGAGE provides a wide range of products and services for commercial use, but not limited to personal use as requested by our clients. In delivering our products and services, 1ENGAGE requires certain identification information of the client, as regulated by the prevailing laws and regulations or 1ENGAGE’s internal policies. You understand and agree to disclose your identification information (resident identification card, business identification number, or the likes) when you enter into an agreement, engagement, or other types of transaction with 1ENGAGE.
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In the event of change of control or change of ownership of all or part of 1ENGAGE and/or its business, your Data may be part of such asset acquisition and you hereby understand and agree of such transfer.
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Upholding the value of continuous improvement, 1ENGAGE may amend this Privacy Policy from time based on its discretion or in accordance with the prevailing laws and regulations. 1ENGAGE will display the latest version of the Privacy Policy in 1ENGAGE Platform, without the obligation to specifically notify you of such change.
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Should you have any inquiries related to this Privacy Policy, you may contact 1ENGAGE through the our correspondence address in the “Our Address” information, or through our email address at hello@1engage.ai, or by using the tools or features available in 1ENGAGE Platform.
This English version is an unofficial translation of the original Indonesian version and is provided for your convenience. If there are differences in interpretation or ambiguity between the English version and the Indonesian version, the Indonesian version shall prevail. Should you have doubts to the accuracy of the information contained in the English translation, We advise You to refer to the text of Indonesian version which is the official version. Last Updated [26/09/2023]
